The family has been here for decades — is that a different job?+
Materially, yes. 739 of 4,227 owner households in Middlesex County city-wide have been in the same home since 1989 or earlier (US Census Bureau ACS 5-Year 2024 (2020-2024), Table B25038; US Census Bureau ACS 5-Year 2024 (2020-2024), Table B25003). Long occupancy shows in the places nobody cleans while living somewhere — the garage, the basement stairs, the tops of kitchen cabinets — and those take the hours, not the living room.
Can you clean while we are still living in the house?+
That is the normal case here — only 81 housing units in the whole city were recorded vacant (US Census Bureau ACS 5-Year 2024 (2020-2024), Table B25004), so almost every pre-sale clean is done around an occupied house. Tell us which rooms are being staged and which are packed, and we sequence around the photographer.
Do you do repairs or touch-up painting?+
No. Cleaning only — we will point out anything a buyer will notice, but scuffs, chips and paintwork are for your contractor or agent to arrange.
Where do I find what is included, step by step?+
On the national pre-sale cleaning page — it carries the checklist, the timings and the published starting price, so it is maintained in one place rather than reworded on every local page.
What happens if something is missed?+
Tell us within 36 hours and we arrange a return visit at no extra cost.